O2 how long to transfer number

It looks like you are using an out of date version of your browser - due to enhanced securityrequirements protecting customers, we will no longer support this browser version as of June and you will need to update it in order to access virginmedia. Skip to main content. Mobile switching FAQs. Switching my mobile number when I join or leave Virgin Mobile.

Bringing your number with you? Get a new number Get a new number. How to get your switching code How to get your switching code. How to get your switching code Ready to switch to us? When to switch When to switch. What happens next What happens next. Bank holidays Bank holidays. What else do I need to know What else do I need to know. What will happen on the day I switch What will happen on the day I switch.

Taking your number with you? I'm getting a new number I'm getting a new number. Switching information Switching information. What happens if I miss my transfer day What happens if I miss my transfer day.

If you're leaving O2 to join another network, or if you're leaving another network in order to join O2, it's super easy to keep your current phone number. All you'll need to do is to request a PAC Code. It's totally free and the entire process of transferring your phone number should normally take no longer than one working day. If you're leaving O2 to join another mobile network, you can take your phone number with you using a PAC Code from O2.

It's always free to get a PAC Code from O2, and it's your legal entitlement to be able to recieve one. If any cancellation fees apply to your O2 contract, they should also tell you what this will be at the same time as sending you a PAC Code. TEL For detailed instructions, please select your new mobile network from the following dropdown menu:. Select your new mobile network If you're joining O2 from a different mobile network, you should ask your old mobile network to provide you with a PAC Code.

For more information, please select the type of tariff you're wanting to move to:. For a full list of the latest O2 deals, please see this page on O2's website. Once your new phone or SIM card arrives from O2, switch it on and make sure everything's working correctly.

If, for whatever reason, you need to return or change your handset or SIM card, it's best to do this before transferring your phone number. Once you're happy to continue with the transfer, your PAC Code should be submitted through O2's online form. Alternatively, call from any other phone.

Once you've provided your PAC code to O2, your phone number transfer will normally be scheduled for the next working day Monday to Friday only, excluding English bank holidays. You can simply upgrade via O2's website. We'll do the rest. If you're not on O2 Refresh but still in your contract minimum term, you might need to pay a termination charge, and our Customer Service team can talk this through with you. Swapping your sim? Find out how to keep your number when you get a new sim.

Skip to main content. Cookies on O2 We use cookies to help you get the best experience from our site and show you more relevant products. Ready to check out? Keep your mobile number Help and support.

Keep your mobile number If you're new to O2 or changing your O2 contract, it's easy to keep your mobile number. Bringing your number to O2 Before we can transfer your number, we'll need your PAC code — a code made up of three letters and six numbers. What happens on the day your number transfers? Texts and picture messaging can take up to 24 hours to work after the switch. If you've changed your mind about transferring your number, contact us and we'll be happy to help.

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